by Silvia Vergani | Feb 2, 2022 | Internal communication, Training & Public speaking
We are not racist, homophobic or sexist. But, when meeting a man and a woman in a law firm, almost all of us tend to think he is the attorney, and she is his assistant. And almost all of us tend to address foreigners informally, or refrain from choosing pink clothes...
by Silvia Vergani | Jan 11, 2022 | Training & Public speaking
When talking about competences, we generally distinguish between hard and soft skills, between technical knowledge and relational and managerial abilities. We know how important soft skills are for teams and organizations: think of listening and teamworking, problem...
by Silvia Vergani | Mar 22, 2021 | Training & Public speaking
While most of us find jargon to be annoying, it does have some benefits. Using or avoiding it should always be a mindful choice Think outside the box. Or be disruptive. Or have a startup mindset. If you hear three different people saying this, they are probably...
by Silvia Vergani | Oct 12, 2020 | Training & Public speaking
We can recognise lots of emotions by analysing paraverbal and non-verbal communication, and even detect lies Dictionaries state a lie is the conscious and deliberate alteration, denial or concealment of truth. A liar knows what he/she is doing, and implements all...
by Silvia Vergani | Jan 30, 2020 | Internal communication, Training & Public speaking
Injecting a gaming experience into a training program increases its effectiveness and overall user engagement. We have been talking of gamification since 2004, but it became a buzzword in 2010 after professor Jesse Schell’s speech at Dice Conference in Las...
by Silvia Vergani | Jun 26, 2018 | Training & Public speaking
A US research on about 800 male CEOs questioned the correlation between voice and professional success. The winning frequency for the ‘million-dollar voice’? 125 hertz. Reported by BBC, the survey unveils that CEOs with deep voices earn about 187 thousand dollars more...
